Policies

Shipping and delivery

We ship all over Egypt, and every order is packed and wrapped by hand. Here are the details so far; for any question, message us on WhatsApp.

Where we ship

We ship to all 27 governorates in Egypt.

Shipping fees

The shipping fee depends on your governorate and is shown at checkout before you confirm. If your governorate's fee isn't set on the site yet, we confirm it with you on WhatsApp before shipping.

Delivery times

Delivery time depends on your governorate; we tell you on WhatsApp when we confirm your order.

Times count from when your order is confirmed, and we let you know on WhatsApp when it's on its way.

Order confirmation

After you order, we contact you on WhatsApp to confirm the order, address and shipping fee. If you chose to pay by transfer at checkout, send us a screenshot of the transfer with your order code.

Receiving your order

Your order is delivered by the shipping company's courier.

If you won't be home at delivery time, tell us on WhatsApp and we'll arrange another time.

Your bag